Terms and Conditions of Use of the Website
Please read these Terms and Conditions carefully before using the website www.bairrio.pt (henceforth referred to as “Website”).
These Terms and Conditions regulate the access and use of the Website run by Neptune Category SA, with corporate tax number 514667125 (henceforth referred to as “Managing Entity”). For more information, send a message to the e-mail address info@bairrio.pt.
This document establishes the Terms and Conditions for Use of the Website. As they may be updated, we recommend that you read these Terms and Conditions whenever you visit the Website.
Any changes or updates to these Terms and Conditions, or the Privacy Policy, will come into effect as soon as they are published in the respective section of the Website.
By using the website, the user accepts these Terms and Conditions and undertakes to comply with them. If the user is not in agreement with these Terms and Conditions, he or she should not use the Website.
I – Use of the Website
The user undertakes not to use the Website in a way which can potentially cause harm to the Managing Entity or third parties, and shall use it in a responsible, prudent and careful manner.
The user shall refrain from obtaining information, messages, designs, audio and/or image files, photographs, recordings, videos and software, and in general any kind of material or content from the Website through illegal means or procedures that have not been made available or that are common practice on the Internet for the purpose.
The information supplied in the form of text, descriptions, location, tables and boxes, images, plans, photographs, characteristics, construction projects, prices, areas or other data is merely informative, and cannot be interpreted as a contractual proposal for legal purposes. Moreover, this information is not and does not intend to be exhaustive, and therefore you should not dispense with the consultation of the respective applicable legislation. The Managing Entity hereby clarifies that no contracts are signed and no reservations are made online. The user may only submit a contact request. The user is solely responsible for all the content, information, data, communications, materials, and so on that he or she makes available, in any form, through the Website or that are stored in the Website servers. The user is solely responsible for obtaining the necessary permissions before using or providing, in any form, content that is or may be subject to copyright or intellectual or industrial property protection, or that is in any way protected as property of the Managing Entity or third parties.
The Managing Entity also recommends that users adopt supplementary security measures, including keeping equipment and programs properly updated and configured, the use of protection against malicious software and a firewall, and not to visit portals or websites that do not have guarantees of authenticity or security.
II – Intellectual or Industrial Property Rights
All the details contained on this Website are protected by law, namely Copyright Law and Connected Rights and by the Industrial Property Code in their most up-to-date versions. As such, it is expressly forbidden to reproduce, disclose, publish, transmit, modify, sell, distribute or make commercial use of the texts, images, illustrations, animations, brands, icons, graphs, logos, symbols, databases, videos, sounds, software and other items contained in this Website, regardless of the what they are used for, without permission from the respective owner or holder of the respective intellectual, industrial or image rights, under the legal terms in force.
The use of the Website or its services does not grant and cannot be interpreted as yielding the user any intellectual, industrial or other rights over the content, materials, functionalities, layout or structure, letter font used, etc. on the Website, and such content cannot be reproduced, supplied or in any other way used without permission from the owner or holder of the respective intellectual, industrial or image rights, apart from in exceptional circumstances outlined in law. The Managing Entity reserves the right to act judicially against any copy, reproduction, alteration, dissemination, business operation or any other non-authorised and illegal use of the items and content of the Website, and this use of such materials from the Website should be stopped and the content returned or any copy of it destroyed.
III – Limitation of responsibility
Nothing in these Terms and Conditions excludes or limits our liability for death or damages caused to the moral or physical integrity of people, or any responsibility for which Portuguese law does not allow exclusion or limitation.
We exclude, to the fullest extent permitted by law, all the conditions, guarantees, declarations and other terms that may be applied to the Website or any of its content, implicitly or explicitly.
To the fullest extent permitted by law, we shall not be liable for any damages caused to a user (apart from when there is wilful misconduct or serious culpability resulting from non-compliance with the Managing Entity’s contractual responsibilities when such damage derives from or is related to the use or the impossibility of using the Website or the use of any of the Website content.
We shall not be responsible for any damages caused by a virus, cyberattack or other technologically harmful material that may infect the user’s computer, programs, data or other material due to the use of the Website or the download of any content from the Website or any website linked to it.
We are not responsible for the links from third parties included in our Website, such as links to social media pages. The inclusion of these links can be deemed as our agreement with the content contained in the third-party websites. We shall not be responsible for any damage or harm that may arise from the use of such links.
IV – Stoppage or suspension of the Website
The Managing Entity makes every effort to provide continuous access to the Website. However, access to the Website may be stopped, limited or interrupted at any time. The Managing Entity reserves the right to block access to any material and remove material that may cause the breach of these Terms and Conditions of Use of the Website.
V. Competent law and court
These Terms and Conditions are governed by Portuguese law. The Portuguese courts have competence to settle any litigation emerging from them.
VI – Information about locations
All the information contained on this Website about the locations where the properties are situated results from intensive research by the Managing Entity’s team with a view to perfecting our services. The information is collected from public sources and we are therefore not responsible for the absolute preciseness and up-to-date nature of it.
VII – Contacts
For more information about the properties or about the use of the Website, contact us at info@bairrio.pt.
Privacy Policy
Neptune Category SA fully respects the privacy of its customers/users. This Privacy Policy describes who we are, the purposes behind why we may use the data registered on the www.bairrio.pt website (“Website”), how we process these data, who we share them with, how long we store them for, as well as information about how to get in contact with us and how to exercise your rights.
The rules written in this Privacy and Data Protection Policy complement the provisions regarding protection and processing of personal data outlined in the contracts that the Customers/Users sign with Neptune Category SA, as well as the terms and conditions that regulate the various products and services and that are duly published in the respective website.
Our data are collected by Neptune Category SA with head office at Rua Quinta Do Quintã No. 6 Edifício Q51, D – Quinta da Fonte, 2770-203 Oeiras, with NIPC (corporate tax number) 514667125, which is the entity responsible for the data processing.
Neptune Category SA processes your personal data in line with best practices for the security and protection of personal data, implementing the technical and organisational measures needed to protect them.
What are personal data?
Personal data means any information, of any nature and regardless of its form, including sound and image, relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
What does the processing of personal data consist of?
Processing of personal data means any operation or set of operations that is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
Our data protection policy guarantees that the data are:
Processed lawfully, fairly and in a transparent manner in relation to the data subject (“lawfulness, fairness and transparency”);
Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
Accurate and, where necessary, kept up to date; every reasonable step shall be taken to ensure that personal data that are inaccurate, taking into account the purposes for which they are processed, are erased or rectified without delay;
Kept in a form that allows identification of data subjects for no longer than necessary for the purposes for which the personal data are processed;
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, adopting appropriate technical or organisational measures.
Purposes of Personal Data Processing.
When you use the website, we may collect data about you, including the following:
identification data (such as name and surname);
contact data (such as mobile phone number, telephone number or e-mail address);
data about how you use the website.
Your personal data will be processed for the following purposes:
- Response to contact requests you make (based on the consent you have granted);
- Delivery of marketing messages (if you have subscribed to our newsletter, agreeing to its delivery);
- Improvement of the Website’s performance, through cookies (as part of our efforts to continuously improve our Website); and
- Compliance with the legal commitments we are subject to and for the purposes of investigation, detection and repression of serious crimes (based on our legitimate interest, and when applicable, for compliance with the legal commitments we are subject to).
Cookies
Our website uses cookies. When you visit the website, we may install small information files on your computer known as “cookies”. Cookies are stored by the browser on the hard disk. Within the scope of this website, we distinguish between two kinds of cookies:
- a) Technical cookies – cookies needed for the proper functioning of the website;
- b) Performance and tracking cookies – cookies that collect information about the user and improve the performance, but that are not necessary for the proper functioning of the website.
In general, cookies help us in several ways: we use cookies to organise the website or the information about our products, and to make this information more tailored to the interests or preferences of the user. Cookies allow us to know which pages and what content has been visited, the frequency of visits to certain pages, which are the favourite areas of the website, and generally guide us about the website usage.
Users have the option to manage cookies by selecting the respective option in their browser. However, we point out that if you choose to deactivate or refuse cookies, some parts of this website may be inaccessible or not function correctly.
Storage period:
The length of time personal data are stored varies depending on the purpose for which the information is processed. Your data shall be kept only for the time during which they are necessary to fulfil the purposes for which they were collected or subsequently processed, under the lawful terms.
Therefore, we shall process your personal data to respond to contact requests you make for the period needed to clarify your questions, keeping the exchange of messages for a period that will not exceed 1 (one) year. With regard to the delivery of marketing communications, we shall store your data for the delivery of newsletters until you cancel it.
Furthermore, and whenever a specific legal provision requires the storage of your data, we shall store them for the period demanded by law (only keeping them for a longer period if the data are necessary for judicial or extra-judicial proceedings). For example, we shall maintain the data associated with the consent you granted to prove compliance with our legal obligations to obtain this consent (which will not surpass 5 years, apart from the case of litigation or suspension/interruption of the limitation period).
Sharing of personal data
Neptune Category SA hereby guarantees that it does not intend to transfer data to third countries in relation to the General Data Protection Regulation, and if it does so, it shall ask you for consent or shall apply other safeguards to protect your data.
Neptune Category SA may share your personal data with real estate agencies responsible for the property in which you showed interest. Moreover, we have IT and website management service providers who can access your personal data through us (i.e. as our subcontractors).
In certain situations, both Neptune Category SA and its subcontractors may be notified by the police, judicial and regulatory authorities to disclose personal information about you. We shall agree to such requests if forced to by the applicable legislation or if such disclosure is necessary to defend ourselves in judicial or extra-judicial proceedings.
Security of the processing
Neptune Category SA accepts the undertaking to protect the security of the personal data you provide, and has approved and implemented strict rules on this matter. Complying with these rules is mandatory for all personnel who can legally access the personal data.
In line with the concern and efforts that Neptune Category SA makes to safeguard your personal data, several security measures of a technical and organisational nature have been adopted to protect the personal data supplied against dissemination, loss, improper use, alteration, non-authorised processing, as well as any other form of unlawful processing.
Furthermore, the third entities that process the personal data of Customers/Users within the scope of the provision of services on behalf of Neptune Category SA undertake, in writing, to implement adequate technical and security measures so that, at all times, the legal requirements in force are complied with and to guarantee the rights of the data subjects (namely, the protection of the Customers/Users’ privacy and personal data).
Your rights
As the data subject, the Customer/User is entitled to request access to the data pertaining to him or her, and request that they be rectified and/or erased. You can also restrict the processing of your data, object to them being processed and also request the portability of the data.
You can do so directly or upon written request, addressed to the respective Controller, through the contacts provided for this purpose at the end of this document.
You can also use these contacts to ask Neptune Category SA to clarify how your personal data are processed. You are also entitled to lodge a complaint to the Portuguese Data Protection Authority (CNPD) (https://www.cnpd.pt/) whenever you believe that your rights have been breached.
Right to access
The data subject shall have the right to obtain from Neptune Category SA confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the information outlined in law about how his or her data are processed.
Right to rectification
The data subject shall have the right to obtain from Neptune Category SA rectification of inaccurate or incomplete data concerning him or her without undue delay.
Right to erasure of the data (“right to be forgotten”)
The data subject shall have the right to obtain from Neptune Category SA the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
- a) The personal data are no longer necessary in relation to the purposes for which they were collected or processed;
- b) The data subject withdraws consent on which the processing is based (where the processing is based on consent) and where there is no other ground for the processing;
- c) The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
Right to restriction of the processing
The data subject shall have the right to obtain from Neptune Category SA restriction of processing of the respective personal data, namely where one of the following situations applies:
- a) If the accuracy of the personal data is contested, during a period that allows Neptune Category SA to verify the accuracy of the personal data;
- b) If the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
- c) If Neptune Category SA no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the declaration, exercise or defence of legal claims;
- d) If the data subject has objected to processing, pending the verification of whether the legitimate grounds of Neptune Category SA override those of the data subject.
Right to data portability
If processing depends on the consent of the data subject and this consent has been provided to a controller through automated means, the data subject is entitled to receive the personal data he or she supplied to Neptune Category SA in a structured, machine-readable format.
Right to object
When the data is processed for 1) legitimate interests pursued by Neptune Category SA; or 2) direct marketing purposes, or 3) definition of profiles, the data subject may object to the processing of his or her personal data at any time.
Withdrawal of consent
The user may, at any time, cancel the consent previously granted for processing of his or her respective personal data. However, this will not affect the processing of the data done until this time. If the delivery of newsletters has been authorised, this consent may also be withdrawn using the link for the purpose, available in each e-mail sent.
Changes to this policy
This policy may be updated occasionally, for example owing to changes in relevant laws. If any material changes are made, the customers shall be notified by e-mail or through a notification on the website.
Contacts
CONTROLLER
Neptune Category SA
Rua Quinta do Quintã No. 6 Edifício Q51, D – Quinta da Fonte, 2770-203 Oeiras
info@bairrio.pt